#020 – It is said that it is easier to keep a happier customer than to find a new one. In this episode, Julie chats Samantha Forrest to talk about how to improve your churn.

Samantha is a Retention Engine Product Lead at Bellwethr. Bellwethr uses intelligent interventions to increase retention and revenue at the cancellation point in your customer journey.

Links:

Sparkle Hustle Grow
Bellwethr Retention Engine