Ouch That Hurt: 5 Tips to Overcome Bad Reviews

Ouch That Hurt: 5 Tips to Overcome Bad Reviews

Nov 16, 2020 | Podcast

#048 – As subscription box business owners, we always want to delight our subscribers. We want them to feel excited and have a good experience when they open their box. But that’s not always the case. Sometimes, we have disappointed customers and we get...
Improve Your Customer Experience for Just Pennies

Improve Your Customer Experience for Just Pennies

Jul 27, 2020 | Podcast

#036 – This episode is an audio replay of a webinar Julie did with the Subscription Box bootcampers. When you want to improve your customer experience, it doesn’t always mean putting more stuff in the box So in this episode, Julie talks about how to...
Top 3 Customer Experience Tips with Renae Gonzalez

Top 3 Customer Experience Tips with Renae Gonzalez

Feb 3, 2020 | Podcast

#011- In this episode, Julie is interviewing her right-hand gal, her side-kick Renae Gonzalez. Renae is the Director of Customer Experience at Sparkle Hustle Grow. She is giving her top 3 tips for creating an amazing customer experience for your subscription box...